5 October 2012
WYG plays key role in delivery of real-time public transport information in Hertfordshire
Award winning transport consultants WYG have successfully overseen and provided technical expertise for a real-time public transport system which launched at the end of September in Hertfordshire.
The roll-out of Real Time Passenger Information (RTPI) systems across Hertfordshire over the coming weeks is the first milestone of a collaborative project between WYG and Hertfordshire County Council and is a key part of a wider transport improvement programme.
Passengers will be able to view real-time information on departure screens, at bus stations and stops, through the Council’s Intalink website and on their own mobile phones. Passengers are already able to access bus timetables online which show when a bus is due to arrive. This new real-time information will show the actual arrival time, taking into account problems such as delays.
WYG provided technical expertise in the specification of an automatic vehicle location system (AVL) and associated real-time passenger information. The project also included smart-card ticketing which has successfully been implemented and launched earlier in 2012.
The global multi-disciplinary consultancy also designed the Integrated Traffic Control Centre and wrote the specification for the Urban Traffic Management and Control system that underpins Hertfordshire County Council’s Intelligent Transport Systems strategy.
The project presented numerous challenges. Hertfordshire County Council was required to deliver the project in partnership with private sector bus operators with potentially conflicting requirements. The project delivered one of the first integrated AVL and smart ticketing schemes in the UK.
The system will be further developed to assist Hertfordshire County Council and other stakeholders to deliver environmentally sustainable changes in transport behaviour through integrated ticketing and real-time passenger information delivered to on-street signs and smart phones.
Iain Bisset Managing Director WYG said: “Crucially, the system will deliver to bus operators the tools to improve the reliability and punctuality of bus services throughout the county. Detailed information on delay points will enable Hertfordshire County Council to reduce delays to buses, including delivering bus priority at signalised junctions.’’
He added: “WYG has a wealth of experience in providing Intelligent Transport Systems and managing the delivery of this project highlights our ability to de-risk a complex technical project.’’
Stuart Pile, Cabinet Member for Highways and Transport for the Council, said: "Real-time passenger information will help make public transport more attractive to use, as well as helping us to deliver more reliable and punctual buses. This is vital if we are to persuade residents to leave their cars at home and take the bus instead.
The real-time information project is part of a wave of traffic and travel technologies which form part of the county council’s larger Intelligent Transport Systems programme to improve the way Hertfordshire's transport network is managed.’’